Thursday, March 20, 2008

Expectations

I found this when I was doing some job research and thought it reflected some things we have been talking about in class...

At Arcadia we are clear about talent, its importance to us, and how we define it. From experience we know that talented people who have what it takes to progress have a few things in common:

Awareness – they are self-aware and are tuned in to the commercial and people environment around them

Energy – they have the vision and drive to enable themselves and their teams to achieve great things

Judgment – they make sound decisions, balancing intuition with detailed knowledge and facts

Influence – they make things happen by influencing others directly and indirectly


The Arcadia Group does a great job at emphasizing what they think is important, the website is a gold mine for people wanting to know exactly what it takes to succeed at Arcadia. They make sure that it is no secret what they expect from employees and what their criteria for excellence is. It's no wonder why the Arcadia Group is such a success and a leading retailer in the UK; they recognize and promote leadership and thereby becoming a leader in the industry.

http://www.arcadiagroup.co.uk/careers/working/talent.html

Under "Working for the Arcadia Group," the essence, vision, and ideals of Arcadia are reiterated in each section: Culture, Values, Our People, Talent, Environment, Development, Rewards and Benefits, Career Progression.

If you don't know inside and out what Arcadia stands for after perusing this website, you are a complete idiot. It may seem like beating a dead horse, but Arcadia really drives the point home and that's the way it should be. What if all organizations could be this clear about their goals, values, expectations? Expectations are all about Consistency and Persistency: consistency in the message and persistently repeating and reinforcing it. Arcadia gets an A+.

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